DELIVERY POLICY

Rolls and samples are supplied from different locations. Rolls are shipped direct from the manufacturer once printed. Samples are shipped direct from the studio. 

Wallpaper Roll Delivery

Wallpaper rolls printed to order – it is not a stocked product.

 

Once an order is received on the website, an order is placed with the manufacturer. When the printing process is complete the order is packed at the manufacturer and shipped directly to the deliver address provided with the order.

 

Remember if the shipping address is different to the billing address please make sure to tick the box at the checkout and fill in the correct delivery address.

 

Standard printing lead-time is 2-3 weeks. Rolls will be shipped directly once printing is complete.

If high demand or other factors mean that the manufacturing process is delayed we will inform you and discuss the option for a refund.

Wallpaper Sample Delivery

Wallpaper samples are stocked items and will be shipped directly to you once the order is received and processed.

 

Delivery time would be 2-3 days.

 

We aim to maintain stock of all wallpaper samples however if there is unprecedented demand, stocks could be out.

 

If an order is placed and we cannot meet the expected delivery time due to no stock we will communicate this to you and offer the opportunity for a refund.

 

Remember if the shipping address is different to the billing address please make sure to tick the box at the checkout and enter the correct shipping address.